FAQ Can I see a proof before ordering? Yes! We offer a digital proof before production so you can make sure the design looks exactly how you envision it. If needed, revisions can be made to ensure your satisfaction. Any additional revisions may incur a small fee. What’s the minimum order quantity? For screen printing, the minimum order quantity is 12 pieces. For heat transfer or DTG printing, there is no minimum. We can accommodate both small and large orders to suit your needs. How much does it cost? Custom shirts start at $15 each. The final price depends on factors like the number of colors in the design, the type of shirt selected, and the order size. For an accurate quote, feel free to use our quote form. How long will it take? Our standard turnaround time is 5-7 business days for regular orders. Delivery speed may vary depending on the time of year and order quantity. If you’re ordering for an event or holiday celebration, we encourage you to place your order early to ensure timely delivery. For more accurate delivery estimates, please contact us with your specific order details Can I provide my own design? Yes! You can upload your own design. Please ensure the artwork is in a high-resolution format (e.g., .AI, .EPS, .SVG) for the best results. If you need help creating or refining your design, we also offer design services. Do you offer discounts for bulk orders? Yes! We offer discounts for bulk orders. For example, you can save 10% on orders of 50+ shirts. Contact us for a detailed pricing structure and quote for larger orders. What’s your return or reprint policy? We offer reprints for printing errors or defective items. If there is an issue with your order, please contact us within 7 days of receiving your shirts. Custom designs are non-refundable unless there is a manufacturing error. Can you ship to my location? Yes, we offer shipping to a wide range of locations. Shipping costs vary based on order size and destination. Please contact us to see how you can qualify for free shipping, and for estimated delivery times and costs. What if I don’t have a design? If you don’t have a design, no worries! We offer a selection of clip art in our design lab that you can use to create your custom shirt design Can I mix and match styles or colors? Yes! You can mix and match different shirt styles and colors for your order. However, please note that there may be additional costs depending on the complexity of the order. Contact us for more details. Do you offer eco-friendly options? Yes, we offer eco-friendly options including organic cotton shirts and water-based inks for printing. If you are interested in sustainable options, let us know and we can help you choose the right materials. Can I order samples? Yes, we offer sample orders. You can order a single shirt to check the quality for $20. If you decide to proceed with a larger order, we can deduct the sample cost from your final purchase. What’s the best way to care for custom shirts? To keep your custom shirts looking great, wash them inside out in cold water and air dry. Avoid using fabric softeners and high heat to preserve the print quality. Follow these care instructions for longer-lasting designs.
